Privacy policy

Effective Date: October 23, 2026

At Riozis, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, https://www.riozis.com/, make a purchase, create an account, or contact our customer support team.

This policy also explains your privacy rights and the choices available to you regarding your personal information.

1. Who We Are

Riozis is an online fashion and lifestyle retailer offering clothing, dresses, footwear, accessories, beauty products, and related items.

Store Name: Riozis

Website: https://www.riozis.com/

Business Address:

12275 E Mingus Vista Dr
Prescott Valley, AZ 86315
United States

Phone: +1 928-331-0733

Email: info@riozis.com

For questions about this Privacy Policy or how we handle personal information, please contact us using the details above.

2. Information We Collect

We may collect personal information directly from you, automatically through your interactions with our website, and from service providers involved in operating our business.

Personal Information You Provide

When you place an order, create an account, subscribe to communications, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Account information

  • Order details and purchase history

  • Product preferences

  • Customer support communications

  • Return and refund information

Payment Information

When you make a purchase, your payment information is processed through the payment services available during checkout.

Payment service providers may collect payment card information, billing details, and transaction information necessary to complete your purchase.

Riozis does not intentionally store complete payment card numbers on its own systems.

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Website pages visited

  • Products viewed

  • Shopping cart activity

  • Referring website information

  • Date and time of visits

  • Website interaction information

  • Cookies and similar tracking information

3. How We Use Your Information

We may use personal information for the following purposes:

  • Processing and fulfilling customer orders

  • Processing payments and refunds

  • Arranging shipping and delivery

  • Providing order confirmations and tracking updates

  • Responding to customer inquiries

  • Managing returns and exchanges

  • Maintaining customer accounts

  • Improving website functionality

  • Personalizing the shopping experience

  • Analyzing website traffic and performance

  • Detecting and preventing fraud

  • Protecting customer and website security

  • Sending marketing communications where permitted

  • Measuring advertising performance

  • Maintaining business and transaction records

  • Complying with applicable legal obligations

We process personal information for legitimate business purposes and in accordance with applicable privacy laws.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to improve functionality and understand how visitors interact with our services.

These technologies may be used to:

  • Maintain shopping cart functionality

  • Remember customer preferences

  • Support account and checkout features

  • Analyze website traffic

  • Understand product browsing activity

  • Improve website performance

  • Measure advertising effectiveness

  • Support personalized marketing

Managing Cookies

You may manage or disable certain cookies through your browser settings or any cookie preference tools available on our website.

Please note that disabling essential cookies may affect shopping cart functionality, checkout features, or other website services.

Where required by applicable law, we will obtain consent before using non-essential cookies or tracking technologies.

5. Analytics and Advertising

We may use third-party analytics and advertising services to understand website activity, evaluate marketing performance, and improve our online shopping experience.

Depending on the services enabled, these providers may collect information about:

  • Device and browser characteristics

  • Website interactions

  • Pages and products viewed

  • Advertising interactions

  • Purchase and conversion activity

These providers may use cookies or similar technologies according to their own privacy policies.

Google Services

Where Google Analytics, Google Ads, or related Google services are enabled, information may be processed according to Google's applicable privacy practices.

You can learn more about Google's privacy practices at:

https://policies.google.com/privacy

You may manage certain Google advertising preferences at:

https://myadcenter.google.com/

6. How We Share Personal Information

We may share personal information with trusted third-party service providers when reasonably necessary to operate our business.

These providers may include:

  • E-commerce platform providers

  • Payment processing services

  • Shipping and delivery companies

  • Order fulfillment providers

  • Website hosting and technology providers

  • Customer support services

  • Analytics providers

  • Advertising and marketing services

  • Fraud prevention and security providers

  • Professional advisers and legal service providers

We may also disclose personal information when required by applicable law, legal proceedings, or valid requests from appropriate authorities.

We do not sell personal information for monetary compensation.

However, certain disclosures involving advertising cookies, analytics, or targeted advertising may qualify as a sale, sharing, or targeted advertising under applicable state privacy laws.

Where required by law, we will provide and respect applicable opt-out rights.

7. Payment Security

Protecting customer payment information is important to us.

Payments are processed through the payment services available during checkout.

These providers handle payment information according to their applicable security standards and privacy practices.

We take reasonable measures to help protect customer information, but no electronic payment or data storage system can be guaranteed to be completely secure.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

  • Unauthorized access

  • Accidental loss

  • Misuse

  • Alteration

  • Unauthorized disclosure

We also encourage customers to protect their account credentials and avoid sharing sensitive information through unsecured communication channels.

Although we take reasonable precautions, no method of internet transmission or electronic storage is completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

This may include retaining information to:

  • Complete orders and transactions

  • Provide customer support

  • Manage returns and refunds

  • Maintain accounting and tax records

  • Prevent fraud

  • Resolve disputes

  • Comply with applicable legal obligations

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal obligations.

10. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

  • Right to Access: Request information about the personal data we maintain about you.

  • Right to Correction: Request correction of inaccurate personal information.

  • Right to Deletion: Request deletion of eligible personal information.

  • Right to Data Portability: Request a copy of certain personal information in an available portable format.

  • Right to Opt Out: Opt out of certain targeted advertising, sale, or sharing activities where applicable.

  • Right to Withdraw Consent: Withdraw consent where processing is based on consent.

  • Right to Non-Discrimination: Exercise applicable privacy rights without unlawful discriminatory treatment.

To submit a privacy request, please contact us at info@riozis.com.

We may request information reasonably necessary to verify your identity before processing certain requests.

We will review and respond to requests in accordance with applicable legal requirements.

11. Marketing Communications

If you subscribe to our promotional communications, we may send information about:

  • New arrivals

  • Fashion collections

  • Special offers

  • Seasonal promotions

  • Product updates

  • Store announcements

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message or by contacting us.

Even if you unsubscribe from marketing communications, you may continue to receive transactional emails related to your orders, payments, shipping, returns, refunds, and customer service requests.

12. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 in violation of applicable law.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to delete that information.

Parents or guardians who believe their child has provided personal information may contact us at info@riozis.com.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services.

These third parties operate independently and may maintain their own privacy policies and information-handling practices.

We are not responsible for the independent privacy practices of third-party websites, except where applicable law provides otherwise.

We encourage customers to review the privacy policies of third-party services before providing personal information.

14. International Data Transfers

Some of our service providers may process or store personal information outside the country or region in which you reside.

Where applicable, we take reasonable steps designed to ensure that international data transfers comply with relevant privacy and data protection requirements.

15. Do Not Track and Privacy Preferences

Some browsers and devices provide privacy controls or signals that indicate a user's preference regarding online tracking.

We will honor legally recognized opt-out preference signals where required by applicable law and technically applicable to our website.

You may also manage certain tracking preferences through your browser settings and any privacy preference tools available on our website.

16. Business Transfers

If Riozis is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction where permitted by applicable law.

Any such transfer will be handled in accordance with applicable privacy requirements.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.

When appropriate, the revised policy will be published on this page with an updated effective date.

We encourage customers to review this Privacy Policy periodically to stay informed about how we handle personal information.

18. Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact our customer support team.

Store Name: Riozis

Website: https://www.riozis.com/

Business Address:

12275 E Mingus Vista Dr
Prescott Valley, AZ 86315
United States

Phone: +1 928-331-0733

Email: info@riozis.com

Thank you for trusting Riozis with your personal information. We are committed to maintaining transparent privacy practices and providing a reliable online shopping experience.